VCI Emergency Vehicle Specialists

1.800.394.2162

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Emergency Vehicle Services

For almost 30 years, VCI Emergency Vehicle Specialists has offered ambulance emergency vehicle service and repair coverage to its ever-growing customer base. It is always nice to have a brand new ambulance or rescue vehicle to take out on the road, but eventually that emergency vehicle gets older, natural wear and tear occurs, and ambulance maintenance is inevitably needed. Maintaining and servicing your emergency vehicle when there is an issue is a key factor in keeping it up and running for a long life of service. With a full service shop offering new emergency vehicle set-up, graphics, painting, conversions, road service, preventative maintenance, and complete repair and warranty work in mechanical, body, remount, and electrical, VCI is your one-stop-shop for all your emergency vehicle service and maintenance needs.

Employing many full time staff members with years of experience and industry certifications, VCI is committed to getting your emergency vehicle service job done right. Trained and certified in Horton, AEV, Leader and Ford, VCI currently has numerous full time staff members devoted to various emergency vehicle service offerings. And by utilizing only OEM factory parts, VCI is committed to providing quality repairs in a timely fashion. VCI's service offerings include:

  • Graphics - With a full service vinyl graphics shop, VCI uses only the highest quality materials with uncompromising craftsmanship.

     

  • New Emergency Vehicle Set-up - VCI does installation of various equipment (radios, tools, etc.) per customer specification.

  • Ambulance Body and Frame Repair - VCI's body shops have full service chassis, ambulance body repair and ambulance body work capabilities, including a custom increased capacity frame machine for oversized vehicles.  VCI's services facilities also house (2) 12,000 lb. lifts and (2) 15,000 lb. lifts to handle any repair job quick and easy.

  • Painting - VCI houses a full ambulance paint facility utilizing Sikkens paint products and a 50 foot spray paint booth.

  • Conversions - VCI staff members can install custom cabinets, consoles, graphics and warning light packages per customer specifications. VCI does an average of 25 conversion vehicles annually.

  • Ambulance Road Service Repair - 3 fully equipped Road Service Trucks dispatch from each of our service centers to provide ambulance emergency service and repairs at customer locations.

  • Ambulance Repairs - Four full service repair centers centrally located to perform both chassis and conversion repairs.

  • Preventative Maintenance - Customized ambulance preventative maintenance programs are offered by VCI to assure our customer's vehicles are maintained to meet application requirements.

  • Remounts - Remount service are available on all makes and chassis. VCI is also a Ford QVM participant and NTEA member.


Along with having the right people to get the job done, VCI is also in no shortage of space or equipment when it comes to their servicing facilities. VCI's main Service Department is located at the main office in Berlin, NJ. Featuring a 12,000 square foot facility for just the main service area and remount shop, the department also includes a 12,500 square foot body shop, a 6,000 square foot setup area, and a 5,000 square foot graphics facility. Add onto that the satellite service shops of South Plainfield, NJ and Holbrook, NY (each with an 8,000 square foot facility) and it is clear that VCI has plenty of room to service any and all customers.

Following KKK Ambulance Service specifications as well as being an OSHA and Ford QVM approved shop, VCI Emergency Vehicle Specialists has the right tools, plenty of space, and a highly trained and experience staff to take care of all your emergency vehicle service and repair needs. Call us today at 1-800-394-2162 or schedule a service online with our easy service form here.

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Service Dept. Hours

7:00 AM - 3:30 PM EST
Monday - Friday
Ph: 1-800-394-2162

**Emergency Service is 24/7**
1-856-768-2162

Trained & Certified







VCI Memberships




Standards Followed by VCI





Payment Options

VCI accepts the following forms of payment for parts/accessories:


  Cash

  Check

  Visa

  Mastercard

  American Express

Standard Maintenance Service Program Information

Because VCI has been consistently doing maintenance work and repair for many of its customers, service packages have been developed over time to ensure your emergency vehicle is always ready for the next call. From simple things like rotating the tires and changing the oil to doing a full inspection in known trouble spots, VCI has you covered with a comprehensive maintenance plan that can fit your budget. (See below for the full details of the maintenance plans or download the PDF version here.)

"A" Service

 

"B" Service

Operations:
  1. Oil/Lube/Filter
  2. Clean battery terminals & install anti-corrosion washers
  3. Check & fill all fluid levels
  4. Tighten all belts; note the wear and advise
  5. Check all tie rod ends and advise
  6. Check tire wear and advise; check pressure
  7. Inspect exhaust system
  8. Check for oil leaks in the undercarriage area
  9. Check wear on all hoses and advise
  10. Inspect heater valves for leaks and operation
  11. Check all emergency lighting and operations
  12. Check all chassis lights
  13. Inspect cot bar operations
  14. Check O2 system for leaks
  15. Check heat and A/C system for operation
  16. Visually inspect unit and advise
  17. Road test vehicle and advise


Price for this service:


Gas Engine V-10: $349.40
Parts and labor. (7 quarts of oil, FL820 Motorcraft oil filter, 4 anti-corrosion battery washers, plus any other fluids that are necessary).

7.3 Turbo Diesel Engine: $349.40
Parts and labor. (16 quarts of oil, FL1995 Motorcraft filter, 4 anti-corrosion battery washers, plus any other fluids that are necessary).

6.0Turbo Diesel Engine: $349.40
Parts and labor. (16 quarts of oil, FL2016 Motorcraft filter, 6 anti-corrosion battery washers, plus any other fluids that are necessary).

6.6 Duramax Turbo Diesel Engine: $383.46
Parts and labor. (12 quarts of oil, PF2232 AC Delco filter, 4 anti-corrosion battery washers, plus any other fluids that are necessary).

International Turbo Diesel Engine: $551.06
Parts and labor. (32 quarts of oil, 1884508CI International filter, 4 anti-corrosion battery washers, plus any other fluids that are necessary).

  Operations:
  1. Inspect tires for wear and advise
  2. Rotate tires
  3. Check tire pressure
  4. Check front end alignment and advise
  5. Inspect brakes, note wear and advise
  6. Check king pins and advise
  7. Check all tie rod ends and advise
  8. Service transmission and replace screen
  9. Service rear differential; add rear additive
  10. Removed screen from under the attendant seat and clean condenser area
  11. Change air filter
  12. Change fuel filter
  13. Check glow plug circuit and advise
  14. Check headlight alignment
  15. Inspect and lube rear step bumper area
  16. Check all u joints and advise
  17. Check steering linkage
  18. Road test vehicle and advise


Price for this service:


Gas Engine V-10: $734.40
Parts and labor.

6.0 Turbo Diesel Engine: $734.40
Parts and labor.

7.3 Turbo Diesel Engine: $734.40
Parts and labor.

6.6 Duramax Turbo Diesel Engine: $734.40
Parts and labor.

International Turbo Diesel Engine: $1,140 + Parts
Labor only, Parts additional.

Parts included in "B" service: Fuel filter, air filter, transmission filter, synthetic transmission fluid, rear fluid and additive.(Parts NOT included on International Turbo Diesel Engine)

All other parts that might be required will be priced separately after approval from customer.



43 Jefferson  Avenue
Berlin, NJ  08009
Phone: 856-768-2162
Fax: 856-768-6933
3560 Kennedy Rd.
South Plainfield, NJ  07080
Phone: 908-561-3393
Fax: 908-561-3506
920 Lincoln Ave.
Holbrook, NY  11741
Phone: 631-567-3838
Fax: 631-567-3890

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